Terms of Use

This is the end user license agreement for Ketchup Notes. By downloading or using the app, you agree to it.

Effective 19 October 2026

1. Who this agreement is with

This agreement is between you and Ashar Zaman (“we”, “us”), the developer of Ketchup Notes. It is not with Apple Inc. (“Apple”). We, not Apple, are solely responsible for the app and its content.

2. Your license

We grant you a personal, non-transferable, non-exclusive license to use Ketchup Notes on any Apple-branded device you own or control, as permitted by the Usage Rules in Apple’s Media Services Terms and Conditions. The app may also be accessed by other accounts associated with you through Family Sharing or volume purchasing, where Apple permits. You may not copy, modify, reverse-engineer, or redistribute the app except where the law allows it.

3. Your content and responsibilities

Your recordings, transcripts, notes, and summaries belong to you and stay on your device unless you send them elsewhere. You are responsible for getting consent from the people you record, where the law requires it, and for how you use what you capture. Transcripts and summaries are generated automatically and can contain mistakes; check anything important.

4. Ketchup Notes Pro subscriptions

• Pro is offered as auto-renewing monthly and yearly subscriptions, purchased through the App Store. Prices are shown in the app before you buy.
• Payment is charged to your Apple Account at confirmation of purchase.
• A subscription renews automatically unless cancelled at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
• You can manage and cancel subscriptions in your App Store account settings. Cancelling stops the next renewal; Pro remains active until the end of the paid period.
• Refunds are handled by Apple under its policies.

See Subscriptions for details.

5. Optional services you connect

The app can work with servers, computers, and services you choose, such as a summary server on your network or iCloud. Those are operated by you or by third parties and governed by their own terms. We are not responsible for them. You must comply with any third-party terms that apply when you use the app, for example your wireless carrier’s terms.

6. Maintenance and support

We are solely responsible for providing maintenance and support for the app, as described on our Support page. Apple has no obligation to provide any maintenance or support for the app.

7. Warranty

To the maximum extent permitted by law, the app is provided “as is” without warranties of any kind. If the app fails to conform to any warranty that applies by law, you may notify Apple, and Apple will refund the purchase price, if any, for the app. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app. Any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to any warranty are our responsibility, to the extent they cannot be disclaimed.

8. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages, or for loss of data, arising from your use of the app. Nothing in this agreement limits liability that cannot be limited by law, or your statutory rights as a consumer.

9. Product claims

We, not Apple, are responsible for addressing any claims by you or a third party relating to the app or your possession or use of it, including product liability claims, claims that the app fails to conform to any applicable legal or regulatory requirement, and claims arising under consumer protection, privacy, or similar legislation.

10. Intellectual property

If a third party claims that the app or your possession and use of it infringes their intellectual property rights, we, not Apple, are solely responsible for the investigation, defence, settlement, and discharge of that claim.

11. Legal compliance

You represent that you are not located in a country subject to a U.S. Government embargo, or designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.

12. Apple’s right to enforce these terms

You and we acknowledge that Apple and its subsidiaries are third-party beneficiaries of this agreement, and that once you accept it, Apple has the right to enforce it against you as a third-party beneficiary.

13. Termination and changes

This license lasts until ended by you or us. It ends automatically if you fail to comply with it; you must then stop using the app. We may update these terms; the new version will be posted here with a new effective date. Continuing to use the app after a change means you accept it.

14. Contact

Questions, complaints, or claims about the app: Ashar Zaman, [email protected].